The only shuttle bus service currently operating at lux-Airport is the one connecting the Main Terminal with Economy Parking M and Economy Parking L. You can find more information at the Parking Information Page.
Economy Parking M and Economy Parking L are connected to the main terminal by a shuttle bus. You can find the timetables at the table above.
After passing through security, you can choose from the following options:
You have several great options to choose from:
The Oberweis Shop adjusts its opening hours to align with the first departures and last arrivals of the day, ensuring convenience for travelers.
The Oberweis Shop is located in the departure hall on level 0, in the public area. Here, you can find a variety of pastries like croissants, baguettes, and bread, as well as sandwiches and savory rolls. The shop also offers takeaway meal preps, salads, cakes, chocolates, and both hot and cold drinks. Additionally, there is […]
A must-try is the Luxembourgish Bamkuch, a savory cake made of multiple fine layers. The classic Bamkuch is simple and delicious, while the chocolate-covered version and other flavored variations offer a more indulgent twist. Visit our Oberweis Shop to explore the different options and take home a taste of Luxembourg for yourself and your loved […]
You can find Oberweis delicacies at the Oberweis Shop in the public area on Level 0 or in our Aelia Duty Free shop, located after the security check.
Yes, Oberweis is a highly regarded Luxembourgish brand, renowned for its exquisite sweet and savory pastries. Their creations are iconic, and Oberweis is proud to be a supplier to the Maison du Grand-Duc, the official residence of the Grand Ducal family.
At Café by Oberweis, you can enjoy Bouchée à la Reine, a classic Luxembourgish dish. We also recommend trying the famous Luxembourgish Crémant, a sparkling wine produced using the same method as Champagne, but exclusive to Luxembourg. The name “Crémant” is protected, and some well-known brands from Luxembourg include Bernard Massard and Poll Fabaire. You […]
Yes, parking is available nearby for visitors. You can choose Parking C or the underground parking areas A/B, both of which are within easy reach of the restaurant.
Yes, when you dine for a minimum of 50 € at Café by Oberweis, you are eligible for 2 hours of free parking at the airport. Enjoy your meal and take advantage of this convenient parking offer!
The Oberweis Restaurant Panoramic Café is open during the following hours:
Yes, you can make a reservation at the Café by Oberweis – Panoramic Restaurant by calling (+352) 2464 7412. However, reservations are not available at the Comptoir du Bon Pays, as it operates on a first-come, first-served basis.
The Comptoir du Bon Pays does not offer delivery, but take-out is available. We recommend checking with the restaurant regarding take-out options and availability before placing your order during your visit.
The hotel offers exclusive deals for Marriott Bonvoy members and sometimes seasonal promotions. Check the official website or ask at the front desk for available offers.
Yes, the hotel provides luggage storage for guests arriving early or leaving later.
Yes, there are bus stops near the hotel that connect to the city center and other locations in Luxembourg. Additionally, the tram station is located directly at the airport terminal. Starting in March 2025, the tram service will also be available. Public transport in Luxembourg is free of charge.
The hotel is within walking distance of the Luxembourg Airport terminal, so a shuttle service is not necessary. However, we can assist with arranging taxis or transport to the city center if needed.
The hotel is approximately 10 kilometers (6 miles) from the city center of Luxembourg, about a 15- minute drive.
Late check-out is subject to availability. Please contact the front desk to inquire about your specific request.
Breakfast may be included depending on the rate or package you book. Please check the terms of your reservation or ask the hotel directly.
Yes, the hotel offers laundry and dry cleaning services. Please ask at the front desk for more information.
Yes, the Moxy Luxembourg Airport Hotel has an on-site restaurant serving breakfast, lunch, and dinner, as well as a bar in the main area.
The hotel does not have a gym, but there are plenty of nearby options for fitness or leisure.
Yes, free Wi-Fi is available throughout the hotel for all guests.
While there are several hotels in the airport vicinity, the Moxy Luxembourg Airport Hotel is the only one with direct connections to the terminal.
Unfortunately, pets are not allowed at the Moxy Luxembourg Airport Hotel.
After disembarking, you will arrive at baggage claim on level -1. Exit the baggage area, go through customs, and enter the airport’s public area. Then, take the escalator to level 0. Exit the terminal, turn left, and walk for about 25 meters. Turn left again to cross Skypark Plaza in front of the Skypark Business […]
The hotel does not have its own parking, but you can use the Airport Parking A/B or C. For pre-booking your parking space, please visit www.airportparking.lu.
You can enter the following coordinates in your navigation system: 49°38’03.3″N 6°12’50.6″E. Alternatively, click here to open the location directly in Google Maps.
Yes, Moxy Luxembourg Airport Hotel offers corporate rates. Please send your request via email to [email protected], or feel free to contact us by phone at +352 20 29 77 20. Our team will be happy to assist you.
Both the Café by Oberweis – Panoramic Restaurant and the Comptoir du Bon Pays accept cardpayments. Additionally, they also accept the Pluxee Sodexo Card as a payment method, up to theagreed limit.
Yes, there may be opportunities available. Please reach out to Leila Lopes at [email protected] for further information and to discuss potential options.
Yes, there are bus stops directly in front of the building, and the tram station, which will be inservice from March 2025, is also very close. For more information about public transport inLuxembourg, including the free services available, you can visit our website here: lux-airport public transport.
Yes, sustainability is a key focus of the Skypark Business Center. The building is designed withenergy-efficient systems, sustainable materials, and various eco-friendly features that help reduce itsenvironmental impact. Notably, it is one of the largest wooden buildings in Europe. Additionally, thebuilding includes real green rooftops with actual trees, helping to re-naturalize areas that werepreviously sealed, […]
No, the Skypark Business Center will have a separate, dedicated access road that is independent ofthe airport’s entry zone, ensuring that neither traffic flows impact the other.
The Skypark Business Center will offer approximately 1,500 new parking spaces solely for theSkypark Business Center.
While there is no dedicated visitor terrace, we recommend visiting the Café by Oberweis –Panoramic Restaurant or the Self-Service Comptoir du Bon Pays. Both offer large windows where youcan enjoy views on the airfield and therefore aircraft take-offs and landings.
No, the copper building next to Terminal A is the Skypark Business Center, not an additionalterminal. For more information, you can visit www.skypark.lu.
Yes, Luxembourg Airport has a set of house rules that include guidelines, recommendations, andinformation on prohibited behavior. You can read the full house rules here: Luxembourg AirportHouse Rules
No, there is no smoking area after security, and smoking is prohibited inside the terminal building.Designated smoking areas are available outside the terminal, in front of the building. Please note thatonce you’ve passed through security, you cannot return to the smoking area.
No, flight bookings are not available at the lux-Airport Information Desk. However, you can visitone of the ticket counters for Luxair or Turkish Airlines at the airport, or alternatively, you cancontact your preferred travel agency to make a booking.
Yes, if you have a valid flight ticket for the next morning, you are allowed to wait inside theterminal until your flight departs. Please follow the instructions at the entrance and show your validflight ticket to gain access to the terminal during the night closure.
Items such as marzipan, foie gras, snow globes, sausages, soft cheese, pâté, cakes with cream, andmodelling clay are prohibited in hand luggage due to security and safety regulations. While theseitems are not allowed in the cabin, they may be permitted in hold baggage. Please check with yourairline for specific guidelines.
Fireworks, firecrackers, and any other pyrotechnic devices are strictly prohibited at the airport,both in hand luggage and checked baggage, for safety and security reasons.
Certain items, such as soft cheese, marzipan, and foie gras, are not permitted in hand luggage dueto security and safety regulations. However, these items may be allowed in checked luggage. Formore information, you can check the full list of restricted items here:https://www.lux-airport.lu/information/customs-security/
For security reasons, liquids in hand luggage are restricted to containers of no more than 100 mleach, with a total volume of 1 liter allowed in a resealable plastic bag. Any liquids exceeding this limitmust be placed in checked baggage. At the security checkpoint, any containers over 100 ml will beconfiscated and disposed of. Unopened, […]
The procedure depends on where you think you lost your item. If you believe you left it on theaircraft, please contact your airline directly. If you think you lost your item at the airport, pleasereach out to the airport’s lost and found department, and they will check if your item has beenlocated.
Yes, the airport offers some green spaces in front of the terminal where you can take your dog fora walk if needed. However, we recommend arriving well in advance of your flight to give yourselfample time to walk your dog before your journey.
Please contact your airline directly to inquire about their specific procedures for traveling withpets. While some airlines allow pets to travel in the cabin, others may have different policies orrequire pets to be transported in the hold. It’s important to check the airline’s conditions well inadvance to ensure a smooth and safe journey for both […]
Yes, please check with your airline about the process. Present yourself at the airlines check-in deskand follow the instructions.
To ensure you have a guaranteed parking space, we recommend pre-booking your parking spot inadvance at www.airportparking.lu Without a reservation, we cannot guarantee availability. Bookingahead gives you peace of mind and a smoother travel experience. If your plans change, no worries –you can easily amend or rebook your reservation up to 6 hours before your […]
Unfortunately, there are no offices at the airport for online travel agencies (OTAs). For anychanges to your booking, please contact your OTA directly via email or phone. There is no on-sitesupport available at the airport for OTA bookings. However, if you are traveling with one of the following airlines, you can visit the airline’s office […]
If you missed your flight, please exit the security area and head to the baggage claim area, whereyour luggage will be available for collection. We also recommend contacting your airline directly forfurther assistance and to discuss your options for rebooking or adjusting your travel plans.
Your ticket includes a specified boarding time, along with the boarding closure time. If you arriveat the gate after the boarding closure, the ground staff is not authorized to allow you to board. Bythe time of closure, the departure process has already begun, and any delay in this process couldlead to further delays for the […]
There are several reasons why deboarding might be delayed. The aircraft needs to be properlysecured, and the necessary preparations for deboarding must be made. If you’ve arrived in stormyweather or a thunderstorm, deboarding may be delayed for safety reasons. In such cases, please bepatient and follow the instructions from the cabin crew. Thank you for […]
When you made your booking, you provided your contact details. Your airline will use these detailsto reach you, either via email or SMS to your mobile phone, depending on the contact informationyou provided.
Minor delays due to operational reasons can occasionally occur at the airport. If your airline hasnot contacted you with updated travel instructions, we recommend sticking to your original travelplans. However, if you’re uncertain, we suggest reaching out to your airline directly for the latestupdates.
You can find parking L at : Latitude: 49°37’32.5″NLongitude: 6°11’34.8″E Address : 7, Beim Haff, L-1751 Findel Click here to use Google Maps to navigate to the parking L.
First, check that you have a valid reservation for the parking lot you are trying to enter. Your booking may be for a different parking lot, and you may be at the wrong entrance. Review the instructions displayed on the machine at the entrance of the parking lot and review the information on your booking […]
If the reservation was not scanned / used and / or a normal parking ticket was taken, lux-Airport will not refund the unused reservation. Please make sure that you use the reservation. If the QR code was scanned correctly or the license plate was recognized correctly, you will automatically receive a ticket with the inscription […]
Check the text on your parking ticket. You will automatically receive a reservation parking ticket with the text “Billet de réservation”. For more information, see the following video. If the QR code has been scanned correctly, the text on the ticket will say “Billet de réservation”. If you have taken a standard parking ticket instead […]
Scan the QR code at the bottom-left of the machine at the entrance, with the QR code pointing upwards. You will automatically receive a reservation parking ticket with the text “Billet de réservation”. For more information on this process, see the following video.
Check if your reservation is valid for the parking lot you are trying to enter. Perhaps it is not the parking lot you have booked and thus you are at wrong entrance. Review the instruction atthe entrance device and on your booking confirmation. Press the call buttom at the right top, if you need further […]
Under EU regulations, air passengers can be entitled to re-routing or a refund of their ticket in the event of a flight cancellation. In some cases passengers can also claim compensation. To find out more information relating to your specific situation please find more information from the ministère de la Protection des consommateurs.
Yes, we currently offer a Fast Lane service, please visit our page here to learn more.
We invite you to refer to your airline directly to check your flight status. Furthermore, you can check the status as well on the flight day on our website here.
No, these information may vary between the airlines. Therefore we invite you to contact your airline directly to get the according information.
You can only access via the right main entrance at the side of Starbucks. The other door will be used as an exit. Please follow the direction signs at the airport and keep your distance from other passengers.
As the restrictions may differentiate between airlines, we would like to invite you to contact your airline. You can find the airlines’ contacts here.
Due to the current situation public transport service is reduced. You can find more information at: https://www.mobiliteit.lu/en/ .
The Flibco Bus is not providing any connection from Luxembourg Airport at the moment. We are sorry for the inconveniences and invite you to check the website of Flibco at www.flibco.com for the latest news regarding this subject.
Due to the current situation and potential constraints, this service’s availability may vary from airline to airline. Please check with your airline for further information regarding food service during your flight.
The Ministry of Foreign and European Affairs recommends Luxembourg nationals and residents who are currently abroad, especially outside of the Schengen space, and depending on their particular situation, to check with their travel agency and/or airline for return flights to Luxembourg. If needed, contact the Luxembourg embassy accredited to the country in question https://maee.gouvernement.lu/fr/missions-diplomatiques/missions-diplomatiques-et-consulaires-luxembourgeoises.html, or the […]
There are currently no flight restrictions from Luxembourg. However, the airlines adapt as well as their flight program from Luxembourg. Therefore, we recommend always check your flight status and as well as the entry restriction of your destination before starting your journey. The situation might change very quickly; please consult the concerned airlines directly.
You can share your questions and thoughts by contacting us via email or telephone hotline. Please click here to see the details.
We carried out a noise study in collaboration with the certified Luxemburgish engineer office, “Energie & Environement.” The result was that the surrounding areas’ noise level would stay at the same user-level and below the officially authorized limits. There will be works during the night and therefore also the light level will be higher than […]
You can find information in our runway renovation dossier here.
Please visit our online section www.lux-airport.lu/runway to get the latest news about our runway renovation. If you have further questions you are very welcome to contact us from 4H00 in the morning until 23H00 per phone at (+352) 24 64 – 0 or write us an email at [email protected]. Furthermore, we offer you the possibility to register here for […]
Sometimes deviations have very short notice, but in general, you have the possibility to check if your flight is diverted about 45 min before landing. Nevertheless, we recommend checking the status at our website here if your aircraft departs with delays.
There are no scheduled arrivals/departures after 23h00. If delays occur, the Airport is in close contact with its partners, the airlines to assess the impact. For potential diversions or other flight changes please check here and contact your airline for further information.
We cannot exclude that there are deviations of arriving flights if your flight has departed with a delay and risks not being in time before 23H00 arriving at Luxembourg airport. This should however be exceptional. Please check here if a flight is diverted to another airport.
The runway renovation works are scheduled during our nightly curfew between 23H00 and 6H00 in the morning. Scheduled flights normally arrive before that time, and departing flights are scheduled after 6H00 in the morning. The works are carefully planned and coordinated with the airlines. However, we cannot exclude impacts on delayed flights or minor delays […]
Luxembourg airport remains open. The runway renovation works are carried out in the night curfew between 23h00 until the next morning at 6h00. Outside these hours, the runway remains open.
Click here to view all airlines which fly to Luxembourg Airport.
There are many information screens available throughout the airport. Alternatively, you can view your flight information here: https://www.lux-airport.lu/
Yes, you can. Please find all the information you need regarding car hire here: Car Rental – lux-Airport
The short term parking C is located at the entrance of the terminal and is reserved exclusively for short-term parking. It is ideally suitable for people who come to pick up or drop off passengers. The first 15 minutes of parking are free.
Click here for more information on hand luggage and checked-in baggage allowance
Yes, it is. Kindly find the relevant information here: https://www.lux-airport.lu/passengers-visitors/plan-your-trip/passengers-with-reduced-mobility/
Please find all the information you need regarding wheelchair assistance here : https://www.lux-airport.lu/passengers-visitors/plan-your-trip/passengers-with-reduced-mobility/
Please find all the information you need regarding travel documents here.
No, there are no computers available at the airport but there is a free unlimited Wi-Fi available for your disposal.
No, there is no prayer room at the airport.
No, there is no church or chapel at the airport.
No, there are no shower facilities at the airport.
No, there is no luggage wrapping facility at the airport.
The information desk is located just in front of the check-in counters. Please follow the airport map for more information: https://www.lux-airport.lu/passengers-visitors/at-the-airport/explore-the-airport/
Pets are only allowed in the public area.
The lounge is located just after the security checks. Please find an airport map here
Yes. Click here to find out more.
Yes, there is a free unlimited Wi-Fi at the airport.
Click here to find out all shop opening hours.
Click here to find all information concerning lux-Airport shops.
No, we are sorry, there is no exchange bureau at the airport. We recommend using the ATM located in terminal A, beside the Press & Books store, to withdraw cash.
We regret to inform you that for security reasons, there is no left-luggage service at the Airport. Nevertheless, we can suggest the Luxembourg Central Train Station, which provides such service against payment. For more information, kindly contact CFL [Luxembourgish Rail] on (+352) 24 89 24 89 or visit their website.
For items left on the plane, kindly email or call +352 2456 5003. For items lost at the airport, please click here to consult our “Lost & Found” to find your property.
Luxembourg airport is open daily from 4:00 AM to midnight.
The closest train station is the Luxembourg Central Train Station which is 10 kilometres from the airport.
Click here for more information.
Click here to view the taxi fares to and from the airport.
Click here for information regarding taxis.
There are different ways to go to the city centre: By bus: Two lines (16 and 29) can take you to the city centre every 10 to 15 minutes. These buses pass by the Luxembourg Central Train Station, which is 10 kilometres from the airport. Since March 2020, public transport in Luxembourg is free of […]
Luxembourg Central Train Station is 10 kilometres away from the airport.
Click here to find out how to get to Luxembourg Airport.
Kindly contact your airline to enquire whether e-cigarettes are allowed on your flight.
Yes you can. During security check, laptops, tablets, cables, and other large electrical items must be removed from hand luggage and screened separately.
No, unfortunately there is no possibility of getting a confiscated item back. However, the security staff will always offer you three possibilities: abandon the item; go back to your car and leave it there; check the item into your checked-in luggage.
Yes, you can take the drinks and cosmetics bought in our Shops or Restaurants on board. You will get a sealed bag which is according to the security restrictions and therefore it is accepted on board.
Any liquids, aerosols and gels* carried in hand luggage must not exceed 100ml and must be placed and fit easily into a single transparent sealable plastic bag that has a capacity of no greater than 1 litre. The bag must be completely sealed. These items must be taken out of hand luggage and shown to […]
Yes, according to the European legislation, milk and baby food are authorised for people travelling with their children, in the quantities required during the trip. You will be requested to present the food to the officials when passing through security before you board. Otherwise, you are requested to put it in your checked-in baggage.
Yes, you are allowed to take bottles of water in your hand luggage, provided that the liquid does not exceed 100 millilitres or equivalent. The water must beplaced in a sealable, transparent plastic bag with a capacity not exceeding 1 litre.
Yes. We would like to inform you that stuffed foodstuffs, liquids (drinks, soups, syrups) or foodstuffs of an analogous consistence (cheese, flans, creamy or gelatinous cakes, chocolates, etc.), or the content of pressurised containers, are subject to the regulations governing “liquids, aerosols and gels,” which comprises pastes (toothpaste, cheese, pâté, foie gras…), and gels (hair […]
Solid or liquid medicinal products required for travel are authorised in the cabin without medical prescription (which is not mandatory). They must nonetheless be shown at the security check points for additional arbitrary inspection at Luxembourg airport upon departure. If during such an inspection, a liquid medicinal product that exceeds 100 ml does not comply […]
Solid or liquid medicinal products (including nose spay) required for travel are authorised in the cabin without medical prescription (which is not mandatory). They must nonetheless be shown at the security check points for additional arbitrary inspection at Luxembourg airport upon departure. If during such an inspection, a liquid medicinal product that exceeds 100 ml […]
You can find parking M at : Latitude : 49°37’21.4″NLongitude : 6°11’31.0″E Address : rue de Trèves L-2632 Findel (in front of Cité policière Grand-Duc Henri) Click here to use Google Maps to navigate to the parking M.
The pre-paid booking period is not refunded if you leave earlier than booked.
We have sent you an invoice in PDF format directly with the booking confirmation.
Yes, if the desired car park/parking product is still available, you can change your booking under “Manage booking”. The new price will be displayed. A re-booking is possible up to 48 hours (temporarily reduced to 6 hours) before the initial reserved car park entry date and time.
Cancellation is possible up to 48 hours (temporarily reduced to 6 hours) before the date and time of reserved car park entry. A processing fee of €10 will be charged. After successful cancellation, you will receive a confirmation by e-mail.
You do not need your booking number, only the QR code is required for entry. Contact us at [email protected] or on +352 2464 4040 and we will resend the booking confirmation to your e-mail address. At the entrance of the booked parking lot, press the call button.
Your parking space booking is valid from the reserved date/time of entry to the booked date of exit.
This depends on the specific product. You can book a parking space up to 6 to 24 hours before the start of the park-time and up to 12 months in advance.
Please contact our customer service center on +352 2464 4040 or via e-mail [email protected] with your booking ID or full name.
Visit our website www.airportparking.lu. It’s as simple as that: enter the start and end of parking select parking offer enter personal data enter payment data receive e-mail confirmation with QR code
If you have booked your parking space with LuxairTours, please contact LuxairTours directly if you have any queries or problems. The best way to contact LuxairTours is via the website: https://www.luxairtours.lu/en/contact#/who-are-you
A fee for lost parking tickets applies. The amount to be paid is calculated on the duration of your stay. If this can’t be determined, a flat rate will be charged.
Kindly send your complaint via email or fill out a form at the lux-Airport InfoDesk located in front of the airport check-in counters.
Please press the call button at the entry and exit barrier. The parking service staff is available 24 hours a day, 7 days a week to answer your questions
The maximum time limit for parking a vehicle at Luxembourg Airport is 6 months. Should a customer exceed this time limit, their vehicle will be considered abandoned (conforming to article 10 of the modified law of 14 April 1955). Legal proceedings will be initiated to dispose of this vehicle. Handling fees will be chargeable to […]
You can find all the information you need concerning parking prices here.
The car parks are not under surveillance at all times. The car parks are laid out especially so that airport customers can park under optimal conditions of security. We must point out, however, that lux-Airport cannot be held liable in case of theft, vandalism or any other act that could cause damage to other cars.
The height clearance of the underground car park is 2.20 m. Camper vans: If you are driving a camper van, we kindly ask you to use the outdoor car parks F or G. You can access them by taking the co-generation plant exit at the roundabout leading to the airport. The car park is on […]