The car parks are not under surveillance at all times. The car parks are laid out especially so that airport customers can park under optimal conditions of security. We must…
You can find all the information you need concerning parking prices here….
The maximum time limit for parking a vehicle at Luxembourg Airport is 6 months. Should a customer exceed this time limit, their vehicle will be considered abandoned (conforming to article…
Please press the call button at the entry and exit barrier. The parking service staff is available 24 hours a day, 7 days a week to answer your questions…
Kindly send your complaint via email or fill out a form at the lux-Airport InfoDesk located in front of the airport check-in counters….
A fee for lost parking tickets applies. The amount to be paid is calculated on the duration of your stay. If this can’t be determined, a flat rate will be…
If you have booked your parking space with LuxairTours, please contact LuxairTours directly if you have any queries or problems. The best way to contact LuxairTours is via the website:…
The height clearance of the underground car park is 2.20 m. Camper vans: If you are driving a camper van, we kindly ask you to use the outdoor car parks…
Visit our website www.airportparking.lu. It’s as simple as that: enter the start and end of parking select parking offer enter personal data enter payment data receive e-mail confirmation with QR…
Please contact our customer service center on +352 2464 4040 or via e-mail [email protected] with your booking ID or full name….
This depends on the specific product. You can book a parking space up to 6 to 24 hours before the start of the park-time and up to 12 months in…
Your parking space booking is valid from the reserved date/time of entry to the booked date of exit….
You do not need your booking number, only the QR code is required for entry. Contact us at [email protected] or on +352 2464 4040 and we will resend the booking…
Cancellation is possible up to 48 hours (temporarily reduced to 6 hours) before the date and time of reserved car park entry. A processing fee of €10 will be charged….
Yes, if the desired car park/parking product is still available, you can change your booking under “Manage booking”. The new price will be displayed. A re-booking is possible up to…
We have sent you an invoice in PDF format directly with the booking confirmation….
The pre-paid booking period is not refunded if you leave earlier than booked….
You can find parking M at : Latitude : 49°37’21.4″N Longitude : 6°11’31.0″E Address : rue de Trèves L-2632 Findel (in front of Cité policière Grand-Duc Henri) Click here to use Google…
Solid or liquid medicinal products (including nose spay) required for travel are authorised in the cabin without medical prescription (which is not mandatory). They must nonetheless be shown at the…
Solid or liquid medicinal products required for travel are authorised in the cabin without medical prescription (which is not mandatory). They must nonetheless be shown at the security check points…
Yes. We would like to inform you that stuffed foodstuffs, liquids (drinks, soups, syrups) or foodstuffs of an analogous consistence (cheese, flans, creamy or gelatinous cakes, chocolates, etc.), or the…
Yes, you are allowed to take bottles of water in your hand luggage, provided that the liquid does not exceed 100 millilitres or equivalent. The water must beplaced in a…
Yes, according to the European legislation, milk and baby food are authorised for people travelling with their children, in the quantities required during the trip. You will be requested to…
Any liquids, aerosols and gels* carried in hand luggage must not exceed 100ml and must be placed and fit easily into a single transparent sealable plastic bag that has a…
Yes, you can take the drinks and cosmetics bought in our Shops or Restaurants on board. You will get a sealed bag which is according to the security restrictions and…
No, unfortunately there is no possibility of getting a confiscated item back. However, the security staff will always offer you three possibilities: abandon the item; go back to your car…
Yes you can. During security check, laptops, tablets, cables, and other large electrical items must be removed from hand luggage and screened separately….
Kindly contact your airline to enquire whether e-cigarettes are allowed on your flight….
Click here to find out how to get to Luxembourg Airport….
Luxembourg Central Train Station is 10 kilometres away from the airport….
There are different ways to go to the city centre: By bus: Two lines (16 and 29) can take you to the city centre every 10 to 15 minutes. These…
Click here for information regarding taxis….
Click here to view the taxi fares to and from the airport….
Click here for more information….
The closest train station is the Luxembourg Central Train Station which is 10 kilometres from the airport….
Luxembourg airport is open daily from 4:00 AM to midnight….
For items left on the plane, kindly email or call +352 2456 5003. For items lost at the airport, please click here to consult our “Lost & Found” to find…
We regret to inform you that for security reasons, there is no left-luggage service at the Airport. Nevertheless, we can suggest the Luxembourg Central Train Station, which provides such service…
No, we are sorry, there is no exchange bureau at the airport. We recommend using the ATM located in terminal A, beside the Press & Books store, to withdraw cash….
Click here to find all information concerning lux-Airport shops….
Click here to find out all shop opening hours….
Yes, there is a free unlimited Wi-Fi at the airport….
Yes. Click here to find out more….
The lounge is located just after the security checks. Please find an airport map here…
Pets are only allowed in the public area….
The information desk is located just in front of the check-in counters. Please follow the airport map for more information: https://www.lux-airport.lu/passengers-visitors/at-the-airport/explore-the-airport/…
No, there is no luggage wrapping facility at the airport….
No, there are no shower facilities at the airport….
No, there is no church or chapel at the airport….
No, there is no prayer room at the airport….
No, there are no computers available at the airport but there is a free unlimited Wi-Fi available for your disposal….
Please find all the information you need regarding travel documents here….
Please find all the information you need regarding wheelchair assistance here : https://www.lux-airport.lu/passengers-visitors/plan-your-trip/passengers-with-reduced-mobility/…
Yes, it is. Kindly find the relevant information here: https://www.lux-airport.lu/passengers-visitors/plan-your-trip/passengers-with-reduced-mobility/…
Click here for more information on hand luggage and checked-in baggage allowance…
Please contact your airline for any information about flying with your pet….
The short term parking C is located at the entrance of the terminal and is reserved exclusively for short-term parking. It is ideally suitable for people who come to pick…
Yes, you can. Please find all the information you need regarding car hire here: Car Rental – lux-Airport…
There are many information screens available throughout the airport. Alternatively, you can view your flight information here: https://www.lux-airport.lu/…
Click here to view all airlines which fly to Luxembourg Airport….
Luxembourg airport remains open. The runway renovation works are carried out in the night curfew between 23h00 until the next morning at 6h00. Outside these hours, the runway remains open….
The runway renovation works are scheduled during our nightly curfew between 23H00 and 6H00 in the morning. Scheduled flights normally arrive before that time, and departing flights are scheduled after…
We cannot exclude that there are deviations of arriving flights if your flight has departed with a delay and risks not being in time before 23H00 arriving at Luxembourg airport….
There are no scheduled arrivals/departures after 23h00. If delays occur, the Airport is in close contact with its partners, the airlines to assess the impact. For potential diversions or other…
Sometimes deviations have very short notice, but in general, you have the possibility to check if your flight is diverted about 45 min before landing. Nevertheless, we recommend checking the…
Please visit our online section www.lux-airport.lu/runway to get the latest news about our runway renovation. If you have further questions you are very welcome to contact us from 4H00 in…
You can find information in our runway renovation dossier here….
We carried out a noise study in collaboration with the certified Luxemburgish engineer office, “Energie & Environement.” The result was that the surrounding areas’ noise level would stay at the…
You can share your questions and thoughts by contacting us via email or telephone hotline. Please click here to see the details….
For some departures, body temperature may be measured prior to departure in order to comply with regulations and guidelines of the public health authorities. In case of a higher temperature…
Please consult gouvernement.lu for current updates. The information is updated regularly and available in English, French, German, Luxembourgish, and Portuguese….
There are currently no flight restrictions from Luxembourg. However, the airlines adapt as well as their flight program from Luxembourg. Therefore, we recommend always check your flight status and as…
The Ministry of Foreign and European Affairs recommends Luxembourg nationals and residents who are currently abroad, especially outside of the Schengen space, and depending on their particular situation, to check…
Yes, we invite you to come to the airport in time and advanced to your scheduled flight, because of the new hygiene and social distancing measures set up to guarantee…
Due to the current situation and potential constraints, this service’s availability may vary from airline to airline. Please check with your airline for further information regarding food service during your…
Most shops and restaurants are open at the airport with adapted opening hours. Please visit our dedicated page to get more information. There are vending machines at the entire airport facility before…
Due to the current situation and to protect the health of children and adults, the ING temporary kids’ corner is still accessible, but we removed all games and furnitures….
The vaccination center is located at Luxembourg Air Rescue. It is located in the area of the airport, but not next to the main terminal. Here is the address: Luxembourg…
The Flibco Bus is not providing any connection from Luxembourg Airport at the moment. We are sorry for the inconveniences and invite you to check the website of Flibco at…
Due to the current situation public transport service is reduced. You can find more information at: https://www.mobiliteit.lu/en/ ….
We do not provide free masks at the airport to passengers. For your safety, we have installed hand sanitizers at relevant contact points where handwash is not possible, e.g., at…
Please follow the signs at the airport. These will safely guide you through the airport. Please note the direction and distance signs, as well as the instructions displayed at the…
As the restrictions may differentiate between airlines, we would like to invite you to contact your airline. You can find the airlines’ contacts here….
You can only access via the right main entrance at the side of Starbucks. The other door will be used as an exit. Please follow the direction signs at the…
Please pay attention to practice proper respiratory and hand hygiene and follow the instructions of the Ministry of health at gouvernement.lu . Respect and protect others by coughing and sneezing…
At the moment there were no instructions of fever measurement given by the ministry, so please pay attention to practice proper respiratory and hand hygiene and follow the instructions of…
No, these information may vary between the airlines. Therefore we invite you to contact your airline directly to get the according information….
We invite you to refer to your airline directly to check your flight status. Furthermore, you can check the status as well on the flight day on our website here….
Yes, we currently offer a Fast Lane service, please visit our page here to learn more….
Under EU regulations, air passengers can be entitled to re-routing or a refund of their ticket in the event of a flight cancellation. In some cases passengers can also claim compensation….
Check if your reservation is valid for the parking lot you are trying to enter. Perhaps it is not the parking lot you have booked and thus you are at…
Scan the QR code at the bottom-left of the machine at the entrance, with the QR code pointing upwards. You will automatically receive a reservation parking ticket with the text…
Check the text on your parking ticket. You will automatically receive a reservation parking ticket with the text “Billet de réservation”. For more information, see the following video. If the…
If the reservation was not scanned / used and / or a normal parking ticket was taken, lux-Airport will not refund the unused reservation. Please make sure that you use…
First, check that you have a valid reservation for the parking lot you are trying to enter. Your booking may be for a different parking lot, and you may be…
You can find parking L at : Latitude: 49°37’32.5″N Longitude: 6°11’34.8″E Address : 7, Beim Haff, L-1751 Findel Click here to use Google Maps to navigate to the parking L….