I cannot scan the QR code at the entrance. What can I do?

First, check that you have a valid reservation for the parking lot you are trying to enter. Your booking may be for a different parking lot, and you may be at the wrong entrance. Review the instructions displayed on the machine at the entrance of the parking lot and review the information on your booking confirmation. Press the call button at the top-right of the machine if you need further help with scanning the QR code. Our Parking Service Team will gladly be of assistance.

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