Check the text on your parking ticket. You will automatically receive a reservation parking ticket with the text “Billet de réservation”. For more information, see the following video.

If the QR code has been scanned correctly, the text on the ticket will say “Billet de réservation”. If you have taken a standard parking ticket instead of using the QR code or as a result of the automatic license plate recognition process having failed, the words "Ticket parking" will be printed on the parking ticket. If this is the case, press the call button at the top-right of the machine before entering the parking lot in order to speak to the Parking Service Team who will gladly assist you with this issue.

Please be advised that taking a standard parking ticket instead of the reservation parking ticket will cause an additional parking space to be blocked in our system. This additional parking space will not be covered by your reservation and will be payable upon leaving the parking lot.