For hand luggage, the airlines will generally allow you to bring one bag per person. This can vary depending on the airline. Different weight restrictions can also apply so make sure you check with your airline in advance. Your hand luggage needs to fit in the overhead compartment of the airplane so the dimensions of your bag should not exceed 55x35x16 cm. There are also restrictions on what you can and cannot pack. Find out more in Customs and Security.
If you need to bring any extra bags with you, you can also check-in luggage. Checked-in luggage will be safely stored in the cargo hold of the airplane. All luggage is handled with a great deal of care to ensure it gets back to you safe and sound. The maximum size and weight of checked-in luggage depends on your airline so make sure you get all the information you need before packing. The price for checking-in luggage will also vary.
The recommended dimensions to keep within are:
Travelling with large musical instruments or heavy sports equipment? If your baggage does not fall within the recommended weight or dimensions, kindly contact your airline well in advance of your flight. A specific set of regulations and restrictions apply to this kind of luggage.
On rare occasions, personal items or hand luggage can be misplaced or forgotten about. A “Lost baggage counter” is situated after security control in the baggage claim. If you happen to lose anything on the airplane, our dedicated staff will do everything they can to help you.
Contact the Lost luggage counter from 08 am to 10 am and from 3 pm to 5 pm on +352 2456 5003 or send an email to [email protected]
For items lost in the terminal, the police are the relevant authority to contact.