Smart, swift, and always ready to assist—Reno the Fox is your AI companion at Luxembourg Airport, here to provide seamless travel support with a touch of intelligence and efficiency. 🚀 Reno is currently in its beta phase, continuously evolving and improving based on user feedback to provide an even smarter and more seamless experience. ✨
Why Reno?
Reno the Fox is inspired by Renert, the famous character from Michel Rodange’s classic Luxembourgish literary work, Renert oder de Fuuß am Frack an a Ma’nsgrëßt. Just like the cunning fox in the story, Reno is quick, clever, and always ready to help. In Rodange’s satirical epic, Renert uses his wit to navigate the world around him—much like how Reno helps travelers at Luxembourg Airport find their way, access real-time information, and make their journey smoother.
Luxembourg takes great pride in its cultural heritage, and Renert’s legacy is honored with a striking bronze monument located in the heart of Luxembourg City, near the Grand Théâtre. This monument, a tribute to Rodange’s timeless creation, captures the spirit of the fox as a symbol of wit and insight. Similarly, Reno the AI assistant embodies this spirit by making travel easier and ensuring visitors have a smooth experience at the airport.
Is Reno a Chatbot?
Reno is much more than just a chatbot—he’s an AI-powered agent designed to actively assist you rather than just answer questions. Unlike traditional chatbots that sit quietly in the bottom right corner as an optional feature, Reno takes center stage on the lux-Airport homepage, redefining how users interact with digital content. Rather than being a website that happens to have a bot, Reno is the website, an interface-first experience where AI is not an afterthought but the core of how users engage with information.
This innovative approach challenges the conventional way we think about websites and digital publishing. Instead of static pages and complex navigation, Reno offers a conversational, intuitive, and efficient experience that adapts dynamically to user needs. Smart AI Assistance means that Reno understands natural language in all the languages of the world, interprets context, and performs tasks for you, making interactions seamless and effective. Perhaps this is a glimpse into the future—where websites evolve from collections of pages into interactive, AI-driven experiences that truly serve users in a meaningful way.
How Can Reno Assist You?
Hello there! I’m Reno the Fox, your friendly AI assistant at Luxembourg Airport. Here’s a quick rundown of what I can do for you:
📖 Comprehensive Airport Knowledge
- Access all the information available on the lux-Airport website in an easy and interactive way.
🛫 Flight Assistance
- Get details on arrivals and departures by providing a flight number or destination.
- Subscribe to flight notifications via email.
🚌 Transportation Info
- Find up-to-date bus schedules, including stops and connections to the airport.
🌤️ Weather Updates
- Check the latest weather conditions in Luxembourg before you travel.
🚗 Parking Services
- Get real-time updates on drive-up parking space availability at the airport.
- Check the availability of parking pre-booking options.
🗣️ Luxembourgish Language Basics
- Learn some essential Luxembourgish phrases with translations to help you during your visit.
🎉 Interactive Engagement
- Have some fun! I can ask questions or provide interactive prompts to keep our conversation lively.
If you need assistance, just ask—I’m here to help! ✈️
Is My Data Safe with Reno?
Your privacy is important, and protecting your data is a top priority. Reno operates using Microsoft’s AI Your privacy is important, and protecting your data is a top priority. Reno operates using Microsoft’s AI services, which comply with strict security and privacy regulations. Here’s what you need to know:
- Data Retention for Improvement: Lux-Airport will store interaction data for 3 months to train and improve Reno’s performance. After this period, any private data will be deleted.
- Data Residency Assurance: Microsoft ensures that data processing and storage occur within specified geographic boundaries. For Azure OpenAI resources deployed in the European Union (EU), data is processed and stored within EU member states. This means your data remains within Europe, adhering to regional data residency requirements. learn.microsoft.com
- No Data Sharing: Your interactions are not shared with other customers or with OpenAI. They are not used to train OpenAI models or any other Microsoft services without your consent.
- Encryption & Security: All communications are encrypted to ensure your data stays protected.
- Transparency & Control: You remain in control of what data is shared.
For a detailed breakdown of data privacy, you can refer to Microsoft’s official data privacy policy.
Reno is here to make your experience at Luxembourg Airport seamless and stress-free while keeping your data safe. Enjoy your journey!
