Lost something during your journey? We're here to help you locate your belongings. Follow the steps below to get started.
On the plane
Lost something on your flight?
At the airport
Misplaced items at the airport?
Tram/ Bus/Taxi
Forgot something in a vehicle?
Contact Luxair Baggage Services to assist in locating your lost item. We're here to help.
Please have your flight details and a description of the lost item ready when you call or email.
Please have your flight details and a description of the lost item ready when you call or email.
At the airport
Valuable Items
Jewelry, watches, cash, travel documents, laptops, smartphones and tablets, wearables, cameras, antiques etc.
Non valuable Items
Disposable toiletries, old or inexpensive chargers, stationery items like pens, notebooks, travel accessories etc.
At the airport>> Valuables
How long has it been since you lost your item?
In the last 48 hours
More than 2 days ago
At the airport>>Valuables>>Under 48 hours
If your valuable item has been lost within the past 48 hours, please contact the Police Airport Office for immediate assistance
At the airport>>Valuables>>Over 48 hours
For items lost more than 48 hours ago, please reach out to the Luxembourg Police Station for support in locating your belongings
At the airport>>Non Valuables
Lost a non-valuable item?
Complete the form below, and our team will get back to you as soon as possible.
Tram / Bus / Taxi
Lost an item while traveling to or from the airport?
If you lost something on a bus or in a taxi during your journey to or from the airport, we’re here to assist you. Select the relevant option below to get in touch with the appropriate service.
Tram / Bus / Taxi>> On the Tram
Tram / Bus / Taxi>> On the bus
Tram / Bus / Taxi>> In the Taxi
Tram / Bus / Taxi>> On the Tram
Lost an item on the Tram?
If you misplaced something on the tram, please reach out to our dedicated Call Center for support. Provide as many details as possible about your trip and the lost item.
If you misplaced something on the tram, please reach out to our dedicated Call Center for support. Provide as many details as possible about your trip and the lost item.
Tram / Bus / Taxi>> On the bus
Lost an item on the bus?
If you've lost something on a bus, please contact the bus company's Call Center. Their team will assist you in locating your belongings as quickly as possible.
Tram / Bus / Taxi>> In the Taxi
Lost an item in the taxi?
If you left something in a taxi, please check your receipt for the contact details of the taxi company you used. You’ll need to get in touch with them directly for assistance.
Since multiple taxi companies operate at the airport, locating your receipt is important—it will include the company's name and call center contact information.
If you left something in a taxi, please check your receipt for the contact details of the taxi company you used. You’ll need to get in touch with them directly for assistance.
Since multiple taxi companies operate at the airport, locating your receipt is important—it will include the company's name and call center contact information.
Please refer to your taxi receipt for the contact information
