Traveling from and to Luxembourg airport – Frequently Asked Questions due to Coronavirus
In regards of the recent developments of the Coronavirus COVID-19 in Luxembourg, lux-Airport has collected the FAQ´s from our passengers in one place here. Please scroll down to find answers related to the opening hours of our facilities at the airport, mobility possibilities and car park.
If you have a fever, a cough or shortness of breath, may we remind you to seek medical advice from the local Health
Coronavirus
Emergency Number: 112
Luxembourgish citizens who are currently abroad, may reach the Ministry of Foreign and European Affairs on (+352) 247-82300or by email at boite.officielle@mae.etat.lu, in case of an emergency.
Questions relating to flights should be directed to the concerned airline. The relevant airline details may be found on this page here .
Important info-channels:
www.gouvernement.lu
www.sante.lu
Luxembourg Airport related FAQ´s:
Is the airport closed due to the Coronavirus outbreak?
Update 19.03.2020:
No, the airport is currently not closed, but there are
Are there any restrictions for passengers entering from a “risk zone”?
Please consult www.gouvernment.lu for current updates. The information is updated regularly
What can I do to help to avoid the spread of the Coronavirus?
Please pay attention to practice good respiratory, and hand hygiene and follow the instructions of the Ministry of health at www.gouvernement
Are there any flight restrictions due to the Coronavirus?
There are currently no flight restrictions from Luxembourg. However, the airlines adapt as well as their flight program from Luxembourg. Therefore, we recommend to always check your flight status and as well as the entry restriction of your destination before starting your journey. The situation might change very quickly; please consult the concerned airlines directly.
Should I wear a facemask when traveling?
The Ministry of Health states that standard surgical masks are only useful for people that are sick. Wearing a mask helps, therefore, to protect others from getting sick. If you are ill and wearing a mask, you need to take it nevertheless off during the security control at the airport.
I am abroad and want to fly back to Luxembourg. How to proceed?
The Ministry of Foreign and European Affairs recommends
Facilities at the airport:
Are the restaurants and shops at the airport open?
Still open is:
Oberweis Shop before the security checks at the entry of departures hall at terminal A
Open from 5:00 to 20:00H
The Press and Books:
Before security checks
Open from 5:00 to 20:00H
Furthermore, there are vending machines at the entire airport facility before
Is the Business Lounge still open?
Unfortunately, due to the current situation, the business lounge is not open.
Is the Regus Meeting Center open?
Unfortunately, due to the current situation, the Regus Meeting Center is not open.
Mobility at lux-Airport:
Are the car rentals available?
Avis
The office hours are currently adapted due to the situation to:
Monday to Friday from 08:00 16:00
Closed on the weekend.
Europcar
The counter at Luxembourg airport is closed, but you can anyhow order a car by dialing
UFO-Drive
Car pickup is available 7 days per week – Booking 24/7 via Mobile App
More info: www.ufodrive.com
Bus and public transport
Is the Flibco bus available?
The Flibco Bus is due to the current situation not providing any connection from Luxembourg Airport. The suspension is temporarily set
Is public transport available?
Due to the current