Foire aux questions

Contact Luxembourg Airport for additional information.

Parking

Existe-t-il des restrictions sur le type de véhicule pouvant être garé dans le parking de l’Aéroport de Luxembourg ?

The height of the underground car park is 2.20 m. Motorhomes: We kindly ask you to use car parks F or G if you own this type of vehicle. You can access it by taking the exit of the cogeneration plant at the roundabout leading to the airport. The parking lot will be on your right. Click here to consult the parking rates of Luxembourg Airport. Two-wheeled vehicle: Luxembourg Airport does not have a covered car park intended exclusively for two-wheeled vehicles. Nevertheless, you can park your vehicle in the underground car park, on level -1. It should be noted that places are subject to availability. To enter the parking lot, take a ticket at the automatic barrier and wait for the green light to come on. In case of problems, please call the central cash register of the car park at the terminal. LPG vehicles: We regret to inform you that for security reasons, access to the underground car park is prohibited for LPG vehicles. We kindly ask you to use the outdoor car parks: E, F, G or M if you are the owner of this type of vehicle. Click here to view parking rates.

Est-il sûr/recommandé de laisser ma voiture sur le parking pendant mon absence ?

The car parks are not constantly monitored. The car parks are configured so that visitors to the airport can park their vehicles in optimal safety conditions. However, lux-Airport cannot be held responsible in the event of theft, vandalism or any other act that may cause damage to other vehicles.

Quels sont les tarifs de stationnement ?

You will find all the information about parking rates on the following page: Rates

Pendant combien de temps puis-je stationner ma voiture dans les parkings de l’aéroport ?

You can park your vehicle at the airport for up to 6 months. If this period is exceeded, the vehicle will be considered abandoned, in accordance with article 10 of the amended law of 14 April 1955. Procedures will then be initiated to get rid of the vehicle. Handling fees will be borne by the vehicle owner in addition to the parking fee.

Que dois-je faire si des problèmes surviennent à la barrière d'entrée ?

Please press the call button at the entry or exit barrier. The parking staff is available 24 hours a day, 7 days a week to answer your questions.

Je souhaite déposer une plainte. À qui dois-je m’adresser ?

You can send us your complaint by email or via the form available at the lux-Airport information desk located in front of the check-in counters.

Que se passe-t-il si je perds mon ticket de stationnement ?

A surcharge for the loss of your ticket applies. The amount to be paid is calculated according to the duration of parking. If the cost cannot be determined in this way, a flat rate will be charged.

J'ai réservé une place de parking avec LuxairTours. Qui puis-je contacter si j'ai des questions ?

If you have booked your parking space with LuxairTours, please contact LuxairTours directly with any questions or problems. The best way to contact LuxairTours is to go through the website: https://www.luxairtours.lu/fr/contact#/who-are-you.

Réservation de parking à l'avance en ligne à l'aéroport de Luxembourg

Je suis déjà sur la route et je n'ai pas mon numéro de réservation / QR code avec moi. Où puis-je l'obtenir à nouveau ?

You do not need your reservation number, only the QR code is required for entry. Contact us at the email address Hello@airportparking.lu or +352 2464 4040 and we will send the booking confirmation back to your email address. If necessary, press the call button at the entrance terminal of the reserved car park.

Comment annuler une place de parking réservée ?

Cancellation is possible up to 48 hours (temporarily reduced to 6 hours) before the date and time of entry to the reserved car park. An application fee of 10 € will be charged. You will receive a confirmation of your cancellation by e-mail.

Puis-je modifier/réserver à nouveau le parking souhaité ?

Yes, if the desired parking space or parking is still available, you can change your reservation by clicking on « Manage Reservation ». The new price will then be displayed. A new reservation is possible up to 48 hours (temporarily reduced to 6 hours) before the initial date and time of entry to the reserved car park, subject to availability.

Please note that individual products may also be excluded from cancellation or rebooking. This information can be found in the product description on our website at any time.

Est-ce que je reçois une facture pour le parking réservé ?

Yes, we have sent you an invoice in PDF format with the booking confirmation.

Puis-je être remboursé de la différence si je pars plus tôt que ma réservation ?

The prepaid booking period is not refunded if you leave the car park earlier than planned.

Où se trouve le parking M ?

Car park M is located at:

Latitude: 49°37’21.4″ N
Longitude: 6°11’31.0″ E

Address: rue de Trèves L-2632 Findel (in front of the Cité policière Grand-Duc Henri)

You can also use Google Maps at https://goo.gl/maps/9rMrY5zY3DL2snTp7 to direct you to the M car park.

La sécurité à l’aéroport

Puis-je transporter un médicament antitussif ou un vaporisateur nasal dans mon bagage de cabine ?

Yes, solid and liquid medications (including nasal spray) required for travel are allowed in the cabin without a medical prescription, which is not mandatory. However, they are subject to a presentation at the security posts for a random additional check at Luxembourg airport upon your departure.

If during the control a liquid drug exceeding 100ml does not meet the regulations in force, it will be refused.
In this case, the presentation of an order may facilitate the final decision of the authorities.

Puis-je transporter des médicaments dans mon bagage à main ?

Yes, solid and liquid medicines necessary for travel are allowed in the cabin without the medical prescription which is not mandatory. However, they are subject to a presentation at the security posts for a random additional check at Luxembourg airport upon your departure.

If during the control a liquid drug exceeding 100ml does not meet the regulations in force, it will be refused.
In this case, the presentation of an order may facilitate the final decision of the authorities.

Puis-je transporter de la nourriture dans mon bagage de cabine ?

Yes, you are allowed to do so if the food taken away complies with the regulations in force.

Dry cakes or sandwiches (except pâté or foie gras for example) are allowed in hand luggage. Filled foods, liquids (drinks, soups, syrups) or similar consistency (cheese, flans, creamy or gelatinous cakes, chocolates, etc …) or the contents of pressure vessels, are subject to the regulation of « liquids, aerosols and gels », which includes pasta (toothpaste, cheese, pâté, foie gras …), gels (hair gel, shower gel, …) and are therefore prohibited in hand luggage. We recommend that you check them in as checked baggage.

Les bouteilles d’eau sont-elles autorisées lors du contrôle de sûreté ?

Yes, you are allowed to carry bottled water in your carry-on baggage, provided they do not exceed 100 ml. Bottles must be placed in a resealable transparent plastic bag with a capacity not exceeding 1 litre.

Puis-je transporter des aliments pour bébé et du lait dans mon bagage de cabine ?

Yes. In accordance with European legislation, milk and baby food (in sufficient quantity for travel) are allowed for people travelling with their children. You will be asked to present these food products to security officers during passenger screening. In case of refusal, you will have to put them in your hold baggage.

Quelle est la limite de liquide autorisée en cabine ?

All liquids, aerosols and gels* placed in individual containers with a maximum capacity of 100 milliliters or equivalent in a resealable transparent plastic bag with a capacity not exceeding 1 litre shall be allowed to be carried in carry-on baggage, the contents of this bag being easily placed there and the bag being completely closed. When you pass through security, you will have to leave the plastic bag in a bin. *Liquids, aerosols and gels include pastes, lotions, liquid/solid mixtures and the contents of pressure vessels such as toothpaste, hair gel, beverages, soups, syrups, perfume, shaving foam and other items of similar consistency.

Puis-je acheter des boissons ou des cosmétiques dans l’une des boutiques de l’aéroport de Luxembourg et les emporter avec moi à bord de l’avion ?

Yes, you will find drinks or cosmetics to buy in the shops and food outlets of the airport. The staff will give you a sealed bag that complies with the regulations in force in order to transport them on the plane.

Arriver et quitter l’aéroport de Luxembourg

Comment se rendre à l’aéroport de Luxembourg ?

Click here to discover the different ways to get to Luxembourg Airport.

Le centre-ville est-il situé loin de l’aéroport ?

Luxembourg Central Station is located 10 kilometres from the airport.

Comment puis-je me rendre au centre-ville depuis l’aéroport ?

It is possible to get to the city center in several ways: By bus: Lines 16 and 29 will take you to the city center (passage every 10 to 15 minutes). These buses pass through the Central Station, which is 10 kilometers from the airport. Since March 2020, public transport in Luxembourg has been free. For more information on the timetables of these two lines, visit the Luxembourg public transport website. By taxi: You can also get to the city center by taxi. www.infotaxi.lu Click here for more information on how to arrive or leave Luxembourg Airport.

Où se trouve la station de taxis à l’aéroport de Luxembourg ?

To learn more about taxi transportation from the airport, click here.

Comment puis-je me rendre à Trèves (Trier) depuis l’aéroport de Luxembourg ?

Click here to learn more about it. Link to the page on buses – regional buses.

Quelle est la gare la plus proche de l’aéroport de Luxembourg ?

Luxembourg Central Station is just 10 kilometres from the airport.

À propos de l’aéroport de Luxembourg

Quels sont les horaires d’ouverture de l’aéroport ?

Luxembourg airport is open daily from 03:00 am until 00:00 midnight.

J’ai perdu un objet dans l’aéroport. À qui dois-je m’adresser ?

For items lost at the airport, please click here.

For items forgotten on the plane, please email or call +352 2456 5003

Puis-je déposer mes bagages en consigne ?

Unfortunately, for security reasons, the airport does not have luggage storage. Nevertheless, it is good to know that Luxembourg Central Station offers a left-luggage service for a fee. For more information on this subject, please contact CFL, the Luxembourg National Railway Company, at (+352) 24 89 24 89 or visit their website.

Y a-t-il un bureau de change à l’aéroport de Luxembourg ?

No, we are sorry, there is no exchange office at the airport.

We recommend that you use the ATM located in Terminal A, next to the « Press&Books » store, to withdraw money.

Où puis-je faire du shopping à l’aéroport de Luxembourg ?

Click here to find all the information on the shops present at the airport.

Quels sont les horaires d’ouverture des commerces de l’aéroport de Luxembourg ?

Click here to know the opening hours of all the shops present at the airport.

L’aéroport dispose-t-il d’une connexion Wi-Fi gratuite ?

Yes, the airport offers its passengers and visitors free and unlimited Wi-Fi.

Où se trouve le Business Lounge de l’aéroport de Luxembourg ?

The Business Lounge is located just after the security checks. You will find a map of the airport at the following address: Discover the airport

Où se trouve le comptoir Information lux-Airport ?

The Information Desk is located right in front of the check-in counters. For more information, please consult the interactive map of the airport available at the following address: Discover the airport

Existe-t-il un service d’emballage pour les bagages ?

No, Luxembourg Airport does not provide a packing service for luggage.

Y a-t-il une salle de prière à l’aéroport ?

No, there is no prayer room at the airport.

L’aéroport de Luxembourg met-il des ordinateurs à disposition de ses visiteurs ?

No, the airport does not have a computer space, but it is equipped with free and unlimited Wi-Fi.

Des salles de réunion sont-elles disponibles à la location à l’aéroport de Luxembourg ?

Yes, a Regus Express centre is located within the airport. All useful information on this subject is available at the following address: Meeting rooms